Refund and Return Policy – The Future Links
Last Updated: March 15, 2025

At The Future Links, we strive to ensure customer satisfaction with every digital product and service we provide. Due to the nature of digital goods, our refund and return policy is outlined below to clarify eligibility and processes.

1. Digital Product Nature

All products offered by The Future Links (available at https://thefuturelinks.com) are digital in nature (e.g., software, digital downloads, subscriptions). Once purchased and delivered, these products are non-tangible and cannot be “returned” in the traditional sense. As such, all sales are final unless otherwise specified below.

2. Refund Eligibility

We offer refunds under the following conditions:

  • Non-Delivery: If you do not receive your digital product within 24 hours of purchase due to a technical error on our end, you are eligible for a full refund.
  • Product Not as Described: If the product significantly differs from its description on our website and we cannot resolve the issue, you may request a refund within 7 days of purchase.
  • Technical Issues: If the product is unusable due to a fault on our end (e.g., corrupted files or inaccessible licenses) and we cannot provide a fix or replacement within 48 hours, you may request a refund within 7 days of purchase.

Refunds are not provided for:

  • Change of mind after accessing or downloading the product.
  • Issues arising from customer-side technical limitations (e.g., incompatible hardware/software).
  • Failure to review product specifications prior to purchase.

3. Refund Process

To request a refund:

  1. Contact us at info@thefuturelinks.com within 7 days of purchase.
  2. Provide your order number and a brief explanation of the issue.
  3. Our team will review your request and respond within 3-5 business days.
  4. If approved, refunds will be processed to your original payment method within 10 business days.

4. Subscriptions

For subscription-based services:

  • Refunds for monthly subscriptions are not available after the billing cycle begins.
  • If you cancel within the first 7 days of an annual subscription, you may be eligible for a prorated refund for the unused portion, minus a processing fee.

5. Contact Us

For questions or assistance, email us at info@thefuturelinks.com. We’re here to help!